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Pete Support 12/26/24 - Email Setup and Configuration in Pete
Pete Support 12/26/24 - Email Setup and Configuration in Pete
A
Written by Armanda Salreu
Updated over a week ago

To ensure that team members can correctly configure the email settings in the Pete system, allowing for automated emails to be sent without errors, thereby enhancing communication and productivity.

Key Steps

  1. Access Settings

    • Log into the Pete system.

    • Navigate to the Settings menu.

    • Select General from the dropdown options.

  2. Verify Company Information

    • Check that the Company Name is correctly entered.

    • Confirm that the Time Zone is set accurately.

    • Ensure the Business Address is correct.

  3. Configure Email Proxy

    • Locate the Email Proxy section.

    • Enter your SMTP Server address. (If assistance is needed, contact the support team for guidance.)

  4. Input Login Credentials

    • For Office 365, use the provided SMTP server settings.

    • If your email service requires a different login, enter the appropriate email address and password:

      • Email Address: Use your system email.

      • Password: Enter the corresponding password.

  5. Test Email Configuration

    • Before saving, input a different email address (one that you have access to) in the test field.

    • Click on the Test button to send a test email.

    • Wait for a moment to see if the email is sent successfully.

    • Check the inbox of the test email address to confirm receipt.

  6. Save Configuration

    • If the test email is received successfully, click on Save to finalize the configuration.

Cautionary Notes

  • Double-check all entries for accuracy before saving to avoid misconfigurations.

  • Ensure that the test email address is valid and accessible to confirm successful email delivery.

  • If the test fails, review the SMTP settings and login credentials for any errors.

Tips for Efficiency

  • Keep a checklist handy to verify each step as you complete it.

  • Use a standard test email address for all configurations to streamline the testing process.

  • Familiarize yourself with the SMTP settings specific to your email service provider to save time during setup.

  • If you encounter issues, document them and reach out for support promptly to avoid delays.

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