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Pete Support 12/26/24 - eSignature Process in Pete
Pete Support 12/26/24 - eSignature Process in Pete
A
Written by Armanda Salreu
Updated over a week ago

To provide a clear and concise procedure for team members to effectively send and manage eSignatures using the Pete platform, ensuring accuracy and minimizing errors.

Key Steps

  1. Access the eSignature Section

    • Log into the Pete platform and navigate to the property you are working on.

    • Scroll down to the "eSignatures" section and expand it.

  2. Create a New eSignature Document

    • Click the plus (+) icon to start a new eSignature document.

    • Select the appropriate template (e.g., "IHP Purchase Agreement").

    • Label the document type (e.g., "Purchase") and assign the relevant parties (e.g., "IHB Reps" and "Seller").

  3. Prepare the Document

    • Click "Create Document" and wait for the document to generate in a new window.

    • Add or remove any necessary files as needed.

    • Click "Continue" to proceed.

  4. Customize the Document Fields

    • Review the document layout. Ensure that fields are mapped correctly (e.g., buyer's name).

    • If any fields are not pre-filled, double-click to enter the required information.

    • Use the Tab key to navigate through fields.

  5. Add Required Elements

    • Complete all necessary fields, including checkboxes (ensure that at least one is checked).

    • If you need to assign initials or mark sections, drag and drop the relevant fields into the document.

  6. Send the Document

    • Click "Send Document."

    • If applicable, adjust the sending order (e.g., if the seller needs to sign first).

    • Confirm the sending order and hit "Send."

  7. Monitor Document Status

    • Refresh the eSignature section to check the status of the document.

    • Confirm that the document has been sent and track who has signed.

  8. Complete the Signing Process

    • When it’s your turn to sign, click the link in the email notification.

    • Save your signature and complete the signing process.

  9. Final Review

    • After all parties have signed, refresh the page to confirm the document status is updated to "Signed."

    • Download a copy of the completed agreement if necessary.

Cautionary Notes

  • Ensure all fields are filled out correctly before sending the document to avoid delays.

  • Double-check the sending order to ensure the correct sequence of signatures.

  • If you encounter any issues, do not hesitate to reach out for assistance.

Tips for Efficiency

  • Familiarize yourself with the template options available in Pete to speed up the document creation process.

  • Use keyboard shortcuts (like Tab) to navigate through fields quickly.

  • Regularly check the status of sent documents to stay updated on any pending signatures.

  • Consider setting up templates for frequently used documents to streamline future processes.

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