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Pete Support 12/26/24 - Creating a Custom KPI on the Company Dashboard
Pete Support 12/26/24 - Creating a Custom KPI on the Company Dashboard
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Written by Armanda Salreu
Updated over a week ago

To provide a clear, step-by-step guide for team members to create a custom Key Performance Indicator (KPI) on the company dashboard, ensuring accuracy and efficiency in task execution.

Key Steps

  1. Log into the Dashboard

    • Ensure you are on the company dashboard. Confirm by checking which dashboard is highlighted.

  2. Access Dashboard Settings

    • Click on the "Settings" icon.

    • Navigate to "Dashboards" and select "Home Dashboard."

  3. Edit the Dashboard

    • Click on the "Edit" button to modify the current dashboard.

  4. Add a New KPI

    • Click on the gear icon to open the settings panel for the new KPI.

    • Enter the name for the KPI (e.g., "Leads by Campaign").

  5. Select Chart Type

    • Choose the appropriate chart type:

      • Single Value (for individual metrics)

      • Bar Chart or Line Chart (for comparative metrics)

  6. Set Data Source

    • Choose the starting point for the data (e.g., Property, Project, Node).

    • Uncheck "Show Legend" if you want a cleaner look.

  7. Group Data

    • Select how to group the data:

      • First grouping: Campaign

      • Second grouping: Creation Date (by week)

  8. Define the KPI Value

    • Ensure at least one data source is selected.

    • Choose the type of value to be calculated (e.g., Count, Average, Min, Max).

  9. Set General Conditions (if necessary)

    • Apply any relevant filters (e.g., number of bedrooms, ARV, zip codes) to narrow down data.

  10. Configure Time Filter

    • Select the appropriate date for the data (e.g., Creation Date).

    • Set the timeframe (e.g., Last 30 days).

  11. Save the KPI

    • Click "Save" to finalize the KPI setup.

  12. Review the KPI

    • Check the new graph to ensure it displays the data correctly.

  13. Drill Down into Data (Optional)

    • Click on the cylinder icon to access detailed data behind the KPI.

    • Use grouping, sorting, and filtering options as needed.

Cautionary Notes

  • Ensure that you are modifying the correct dashboard (company vs. personal).

  • Double-check all selections and filters to avoid inaccuracies in data representation.

  • Be cautious when applying filters to ensure they align with the intended KPI purpose.

Tips for Efficiency

  • Familiarize yourself with the dashboard interface before starting the process to minimize confusion.

  • Use consistent naming conventions for KPIs to maintain clarity and organization.

  • Regularly review existing KPIs to ensure they remain relevant and accurate.

  • If creating multiple KPIs, document the process and any variations to streamline future setups.

By following this SOP, team members will be equipped to create custom KPIs on the company dashboard effectively, reducing the likelihood of errors and enhancing productivity.

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