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Setting Up the Voicemail

Describing how to setup voicemail

Jon Nolen avatar
Written by Jon Nolen
Updated over 10 months ago

You can take the following steps:

  • Go to the left pane

  • Click Settings - Phone

  • Click the Voice Prompts tab

  • Select the + button, insert the Voice Prompt name, and upload the file

  • Once the file is uploaded, click Save

  • Click the General Settings tab

  • Click Voicemail Prompt and select the uploaded file

  • Click Save

    • You can also configure:

      • Being Recorded Prompt: If you need a record for a quality assurance message

      • Queue Wait Music: Choose a prompt or music for callers waiting in a queue

  • Click Settings - Marketing

  • Click the Campaigns tab

  • Search for the Campaign(s) that has the phone number you would like to set up the Voicemail, and click Edit

  • Select Send to Voicemail in the Missed Calls field select your Voicemail in Voicemail Message, and click Save

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